Digital and Future-Ready


We think of the future of HR differently than most. Many obstacles get in the way of HR success: reorganisations, M&A, talent shortages, budget pressures, employee demands, and disruptive new technologies. But at Mercer, we don’t just want you to react to these issues — we want your HR team to become an essential business function leading the way in delivering bottom-line results.

We look to HR with an eye for design. How can core HR processes like recruitment, succession, and performance management be made more efficient and effective? How can HR become a valuable business partner, central to strategy discussions? It’s all part of HR transformation.


Conducting an HR vendor assessment and choosing the best HR technology strategy can be difficult with the explosion of vendors and technologies now on the market. Mercer can help you bring your HR system into the future. HR transformation means taking advantage of the latest technology across all functions of HR and all parts of the organization. Today, HR transformation increasingly means leveraging cloud-based technology to support service delivery and customer experience. The many benefits, aside from the convenience of an HR system that is accessible online by employees and managers across divisions, subsidiaries and geographies, include:


  • Savings in IT support: With cloud solutions, in-house IT hardware and support costs can be reduced substantially as the burden is taken on by the provider.
  • Lower prices: Subscription fees are generally lower than the proprietary software fees and associated customization and maintenance costs. Total cost of ownership is significantly lower.
  • More value from HR: With most HR activities supported by self-service, HR professionals are able to re-allocate their focus to strategic work, helping to deliver business goals and concentrate on the strategic imperatives.
  • Greater productivity: Most importantly, a cloud-based HRM system can produce real productivity benefits as the adoption of innovative tools leads to workforce optimisation, competitive advantage, and greater customer satisfaction.

Whether you are looking to optimize your current Human Resource Management System, implement a new HR technology strategy or need help with a HR vendor assessment and selection, Mercer can help.

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