05 March, 2020


Employers are considering the impact of this fast-changing development on their employees and their businesses. This includes policies and reviews to ensure the health and safety of their people and business operations. How can you keep your workforce safe, engaged and productive? And what can we learn from this situation to build resilience in the future?


In this Mercer guide, we examine the impact and provide advice on the following areas:

  • Employee communication
  • Support mechanisms for employees and their families
  • Group medical and risk protection benefits
  • Onsite/near-site health clinic protocols
  • Business travel management, including employees traveling from areas most affected by the virus
  • Operation closures
  • Employee experience
  • Remote, flexible and adaptive working practices
  • Impact upon pensions and retirement savings
  • Pandemic preparedness plans

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