Employee health and well-being is executives’ and HR leaders’ top workforce concern, according to Mercer research. In the world of the employee experience, well-being is about creating a culture of caring to ensure employees thrive.


But companies face challenges in providing employees and their families with a first-rate health and well-being experience in a virtual work environment. They struggle with new approaches, including preparing managers to support remote employees’ well-being and promoting health outside workplace walls.


A remote-first workforce has different demands. This means employers must consider new ways to identify needs, deliver solutions and build a culture of health built upon the four pillars of well-being:

Physical well-being: Access to the things that help employees preserve and protect their health — seeing a doctor, eating healthy food and exercising, staying safe — often looks different for remote workers.

Emotional well-being: Access to high-quality care is in high demand. Proactively address emotional stress and foster employees’ sense of purpose.

Financial well-being: Employees’ financial literacy and security needs continue — for example, through budgeting, refinancing options or tuition reimbursement.

Social connectivity: Accounting for the new dynamics of caregiving, social connection, community resources, volunteering and leave policies is vital.

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Three ways to get started with employee well‑being today

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